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Table 6.1 Chart 6.5
Airline Awards 2010 2010 Consumers Direct Revenues Breakdown
Category Winner Chart 6.6
2010 vs. 2009 Consumers Direct Revenues
Best Performing New Entrant Etihad Airways
Delta Air Lines
Best of the Top 10 Airlines Bulgaria Air
Norwegian
Fastest Growing Airline -Thin Route Vueling
Aeroflot
Fastest Growing Airline - Seasonal Qatar Airways
Delta Air Lines
Western Europe Thai Airways
Aegean Airlines
Fastest Eastern Europe Qatar Airways
Growing Middle East Olympic
America Aegean Airlines
Airline per Asia Lufthansa
Geographical
Region
Africa
Overall
Airline of the decade
Airlines with the higher passenger volumes
of the decade
AIA’s consistent and active support to airlines through
its wide-scale and innovative marketing programme
was widely acknowledged by the airlines industry and
rewarded twice during 2010. More specifically, AIA was
distinguished within the framework of OAG-Routes
Airport Marketing Awards, both for Europe, during
the 2010 European Routes conference in Toulouse and
globally during the 15th World Route Development
Forum, in Vancouver.
CONSUMERS BUSINESS UNIT
The activities comprised in the Consumers’ Business Unit
portfolio aim at delivering a unique airport experience
to passengers and visitors. The wide spectrum of the
high quality services ranges from terminal and landside
operations to shopping, dining and parking services.
In 2010, the Airport Shopping Centre’s annual plan,
driven by AIA’s customer-centric philosophy, focused
on activities related to the enhancement of the overall
ambience, aesthetics and product offer so as to adjust
to changing consumer needs and promote sales in view
of the general ominous market backdrop. In 2010, direct
revenues amounted to €69.6 million, enjoying a growth
of 1%, despite the traffic decrease and the overall
challenges in the economic environment affecting sales
from terminal stores.
A N N U A L R E P O R T 2 0 1 0 33
Airline Awards 2010 2010 Consumers Direct Revenues Breakdown
Category Winner Chart 6.6
2010 vs. 2009 Consumers Direct Revenues
Best Performing New Entrant Etihad Airways
Delta Air Lines
Best of the Top 10 Airlines Bulgaria Air
Norwegian
Fastest Growing Airline -Thin Route Vueling
Aeroflot
Fastest Growing Airline - Seasonal Qatar Airways
Delta Air Lines
Western Europe Thai Airways
Aegean Airlines
Fastest Eastern Europe Qatar Airways
Growing Middle East Olympic
America Aegean Airlines
Airline per Asia Lufthansa
Geographical
Region
Africa
Overall
Airline of the decade
Airlines with the higher passenger volumes
of the decade
AIA’s consistent and active support to airlines through
its wide-scale and innovative marketing programme
was widely acknowledged by the airlines industry and
rewarded twice during 2010. More specifically, AIA was
distinguished within the framework of OAG-Routes
Airport Marketing Awards, both for Europe, during
the 2010 European Routes conference in Toulouse and
globally during the 15th World Route Development
Forum, in Vancouver.
CONSUMERS BUSINESS UNIT
The activities comprised in the Consumers’ Business Unit
portfolio aim at delivering a unique airport experience
to passengers and visitors. The wide spectrum of the
high quality services ranges from terminal and landside
operations to shopping, dining and parking services.
In 2010, the Airport Shopping Centre’s annual plan,
driven by AIA’s customer-centric philosophy, focused
on activities related to the enhancement of the overall
ambience, aesthetics and product offer so as to adjust
to changing consumer needs and promote sales in view
of the general ominous market backdrop. In 2010, direct
revenues amounted to €69.6 million, enjoying a growth
of 1%, despite the traffic decrease and the overall
challenges in the economic environment affecting sales
from terminal stores.
A N N U A L R E P O R T 2 0 1 0 33
