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07. Corporate Responsibility
Remaining consistent to the principles of our corporate Placing great importance on communicating our
responsibility policy for a balanced approach among performance in a comprehensive and transparent manner,
the economic, environmental and social aspect of our we issue, for eight consecutive years, the Annual Corporate
business, we focus on delivering sustainable value for all Responsibility (CR) Report in compliance with AA1000
stakeholders, even during challenging times. Accountability Principles Standard, and in line with
prevailing sustainability reporting practices, such as the
AIA is committed to successfully connecting our mission Global Reporting Initiative (GRI) guidelines. Since we value
with our shareholders aspirations, combining travel objectivity for our sustainability reporting, we engage in
experience with the strategic priority for aviation safety external assurance process for our CR disclosures.
and security, linking corporate interests with a responsive
approach towards the needs of local communities and We aim at consistently being on the forefront of
the environment, upholding corporate culture and sustainable development. AIA is actively contributing to
responding to personnel expectations, and meeting the the efforts of European Airports towards Climate Change,
diverse needs of our customers and business partners. through the Airport Carbon Accreditation programme.
Furthermore, AIA is member of an international multi-
During 2010, we continued to enhance our governance stakeholder working group that develops sustainability
framework by investing in policies and systems that reporting guidelines for Airport Companies, under the
enhance controls and support value creation, reaffirming guidance of GRI. The project was completed by the end
our stakeholders’ confidence in our performance and of 2010 and the new standard will be launched in 2011.
prospects. We promote policies that strengthen our
culture of responsibility and integrity (such as the Code 7.1 Airport Operator’s Responsibility
of Business Conduct). We implement and continuously
develop management systems that enhance operational We are committed to providing the platform on which all
readiness (such as the Business Continuity System), systems airport operations are conducted safely and efficiently.
that control our environmental impact (such as the ISO Furthermore, we uphold our commitment towards the
14001-certified Environmental Management System) and airport community where authorities and companies
systems that ensure high quality services (such as the ISO operate in an enhanced business environment.
9001-certified Quality Management System of IT&T).
Remaining consistent to the principles of our corporate Placing great importance on communicating our
responsibility policy for a balanced approach among performance in a comprehensive and transparent manner,
the economic, environmental and social aspect of our we issue, for eight consecutive years, the Annual Corporate
business, we focus on delivering sustainable value for all Responsibility (CR) Report in compliance with AA1000
stakeholders, even during challenging times. Accountability Principles Standard, and in line with
prevailing sustainability reporting practices, such as the
AIA is committed to successfully connecting our mission Global Reporting Initiative (GRI) guidelines. Since we value
with our shareholders aspirations, combining travel objectivity for our sustainability reporting, we engage in
experience with the strategic priority for aviation safety external assurance process for our CR disclosures.
and security, linking corporate interests with a responsive
approach towards the needs of local communities and We aim at consistently being on the forefront of
the environment, upholding corporate culture and sustainable development. AIA is actively contributing to
responding to personnel expectations, and meeting the the efforts of European Airports towards Climate Change,
diverse needs of our customers and business partners. through the Airport Carbon Accreditation programme.
Furthermore, AIA is member of an international multi-
During 2010, we continued to enhance our governance stakeholder working group that develops sustainability
framework by investing in policies and systems that reporting guidelines for Airport Companies, under the
enhance controls and support value creation, reaffirming guidance of GRI. The project was completed by the end
our stakeholders’ confidence in our performance and of 2010 and the new standard will be launched in 2011.
prospects. We promote policies that strengthen our
culture of responsibility and integrity (such as the Code 7.1 Airport Operator’s Responsibility
of Business Conduct). We implement and continuously
develop management systems that enhance operational We are committed to providing the platform on which all
readiness (such as the Business Continuity System), systems airport operations are conducted safely and efficiently.
that control our environmental impact (such as the ISO Furthermore, we uphold our commitment towards the
14001-certified Environmental Management System) and airport community where authorities and companies
systems that ensure high quality services (such as the ISO operate in an enhanced business environment.
9001-certified Quality Management System of IT&T).

