Page 51 - 2board23full
P. 51
integrity (Code of Business Conduct, Anti-Fraud Policy). We also develop management systems that enhance
operational readiness (Business Continuity System), control our environmental impact (Environmental Management
System, certified as per ISO 14001) and ensure high quality of services (ITT Quality Management System, certified as
per ISO 9001).

• We support the value of transparency in our reporting process with the alignment of the Annual Corporate
Responsibility Report with global best practice and the engagement to external assurance. Furthermore, we contribute
to the development of reporting standards with our participation in an international multi-stakeholder working group
that develops sustainability reporting guidelines for airport operators under the guidance of the Global Reporting
Initiative Organisation.

• Operational Responsibility: We are committed to ensure aviation safety and efficient airport operations. Together
with state authorities, organisations and private companies, AIA promotes the value of coordination to achieve
operational preparedness and business continuity.

We comply with the national and international legal framework and assure that any new provisions are put into place
efficiently.

In order to maintain operational efficiency and respond to market challenges, we promote the concept of stakeholder
engagement in the airport community. In 2010, we concentrated in practicing emergency exercising and training.
We assess our capabilities throughout the entire process of planning, exercising and learning, a process in which all
emergency response stakeholders also participate.

• Corporate Citizenship: We want to be a valued and trusted neighbour and therefore we have established close ties
with the local communities. AIA responds to part of the community needs by implementing projects in the fields of
environment, education, culture, athletics, and society in general in the context of a relevant Action Plan. In another
aspect of our citizenship, AIA positions itself as an important contributor to cultural affairs. In 2010, more than
250,000 people visited the permanent exhibitions in the MTB while we organised various events in cooperation with
important Greek and international cultural foundations. We aim to provide a particularly pleasant airport experience
for children, welcoming more than 4,000 children in the airport creative entertainment area and hosting more that
1,500 school guests through our visitors services in 2010. Finally, we support social groups in need by contributing to
non-profit organizations for national and international humanitarian activities.

• Environmental Responsibility: Climate change is a priority element of AIA’s sustainability strategy. 2010 marked
the 3rd year of implementation of the intradepartmental Airport Company’s Climate Change Corporate Action Plan
with activities related to tree planting, clean technology vehicles, recycling and energy-saving measures including the
completion of a tender procedure for the construction of an 8MW Photovoltaic Park at the airport with construction
under way in early 2011.

In 2010, AIA upgraded participation to the second tier of the Airport Carbon Accreditation (ACA) program of ACI-
Europe under the auspice of the European Commission and Eurocontrol, setting the following long-term goal: a 25%
reduction in CO2 emissions under AIA’s direct control by 2020 using 2005 as a baseline, which will be achieved by
continuing to invest in energy efficient technology and optimising its operations. It should be noted that AIA has
already demonstrated a 15% reduction in emissions under its direct control between 2005 and 2009, corresponding
to over 10,000 tonnes of CO2.

Further to consultation with the Civil Aviation Authority, airlines and local communities, additional noise abatement
procedures were implemented in 2010.

We have developed a waste management system and support our partners to recycle at the source. In 2010, 40% of
solid non-hazardous waste was recycled. Airport employees are also encouraged to recycle goods from home at our
own Recycling Centre.

Additional works were undertaken at the Vravrona Wetlands, which were “adopted” by AIA in 2008, most notably
the installation of fencing, development of educational programs, and the creation of a footpath for visually impaired
visitors.

Financial Statements as at 31 December 2010 (Amounts in Euros unless otherwise stated) Page 8 of 51
   46   47   48   49   50   51   52   53   54   55   56