Page 47 - 2board23full
P. 47
Airport Operations
Safe and efficient airport operations were maintained for another year. Offering a very high level of services to airport
customers, AIA worked closely with stakeholders to further improve operations’ performance and enhance the airport’s
capability to handle non-routine and emergency operations.
• The two operational crises that impacted many European airports in spring and early winter due to the eruption of
the Icelandic volcano and severe snow respectively, had limited impact on Athens operations.
• In order to further improve the overall safety performance at the airport, AIA conducted a series of safety campaigns,
including critical safety information leaflets and a Foreign Objects Debris (FOD) prevention campaign. Furthermore,
a revised Aviation Management System has been developed and submitted to the Hellenic Civil Aviation Authority
(HCAA) for approval as per International Civil Aviation Organization (ICAO) requirements.
• The review of the European Aviation Safety Agency (EASA) that visited AIA in April regarding the level of implementation
of the ICAO Annex 14 provisions produced positive comments and revealed that the airport adopts an advanced total
system approach towards safety. Furthermore, EASA representatives suggested that in the future EASA is likely to
seek the know-how and experience of AIA in designing, implementing and enforcing such an approach.
• Within the context of maintaining a high level of readiness and effectiveness for handling potential crises, the Airport
Company conducted various scenaria exercises attesting the high level of safety, readiness, training, and coordination
of all parties involved in emergency situations and of testing the Airport Emergency Plan and related emergency
procedures. Six emergency exercises took place during 2010, including the bi-annual full scale emergency exercise,
in compliance with the Airport Company’s obligations arising from the ICAO regulations. Emergency response
performance was also tested during the 148 real life situations throughout the year.
• In the context of the Crisis Planning & Emergency Management, AIA went through the yearly review and published
its 5th edition of the Airport Emergency Plan which serves as the basic framework for the operation in times of an
emergency or crisis situation. Furthermore, AIA proceeded with the update and improvement of emergency and crisis
planning procedures, staying current with emerging organizational and operational issues. In addition, during 2010,
AIA assisted cooperating agencies and organizations with the development of their own specific Emergency and Crisis
Management Plans, and organized a number of activities for the purpose of achieving crisis planning alignment.
• Cooperation with HCAA/ATC and Eurocontrol continued in 2010 within the effort to establish a fully functional
Collaborative Decision Making (CDM) system for airport users, aiming to develop with the HCAA a Departure Manager
tool, a function foreseen in the first steps of the Single European Sky programme. Within this context, AIA also
installed its CDM application at Heraklion and Rhodes International Airports, within the framework of its excellent
cooperation with the HCAA.
• AIA adopted the new EU legislative framework establishing common basic security rules at all European airports (EU
Regulation 185/2010), in a joint effort of all third parties, airlines and state entities operating at AIA.
Airport Marketing & Pricing
Aeronautical pricing and airline support programmes are key drivers for AIA’s aeronautical development strategy,
especially in the adverse macroeconomic and industry specific conditions faced in the course of 2010:
• Clearly demonstrating its active engagement in supporting its airlines–partners during these critical times and in
helping them reduce considerably their operating costs, AIA maintained during 2010, for a second consecutive year,
all charges unchanged without any inflationary adjustments, while the Persons with Reduced Mobility (PRM) charge
was reduced by 4% to the level of 0.75€ per departing passenger.
Financial Statements as at 31 December 2010 (Amounts in Euros unless otherwise stated) Page 4 of 51
Safe and efficient airport operations were maintained for another year. Offering a very high level of services to airport
customers, AIA worked closely with stakeholders to further improve operations’ performance and enhance the airport’s
capability to handle non-routine and emergency operations.
• The two operational crises that impacted many European airports in spring and early winter due to the eruption of
the Icelandic volcano and severe snow respectively, had limited impact on Athens operations.
• In order to further improve the overall safety performance at the airport, AIA conducted a series of safety campaigns,
including critical safety information leaflets and a Foreign Objects Debris (FOD) prevention campaign. Furthermore,
a revised Aviation Management System has been developed and submitted to the Hellenic Civil Aviation Authority
(HCAA) for approval as per International Civil Aviation Organization (ICAO) requirements.
• The review of the European Aviation Safety Agency (EASA) that visited AIA in April regarding the level of implementation
of the ICAO Annex 14 provisions produced positive comments and revealed that the airport adopts an advanced total
system approach towards safety. Furthermore, EASA representatives suggested that in the future EASA is likely to
seek the know-how and experience of AIA in designing, implementing and enforcing such an approach.
• Within the context of maintaining a high level of readiness and effectiveness for handling potential crises, the Airport
Company conducted various scenaria exercises attesting the high level of safety, readiness, training, and coordination
of all parties involved in emergency situations and of testing the Airport Emergency Plan and related emergency
procedures. Six emergency exercises took place during 2010, including the bi-annual full scale emergency exercise,
in compliance with the Airport Company’s obligations arising from the ICAO regulations. Emergency response
performance was also tested during the 148 real life situations throughout the year.
• In the context of the Crisis Planning & Emergency Management, AIA went through the yearly review and published
its 5th edition of the Airport Emergency Plan which serves as the basic framework for the operation in times of an
emergency or crisis situation. Furthermore, AIA proceeded with the update and improvement of emergency and crisis
planning procedures, staying current with emerging organizational and operational issues. In addition, during 2010,
AIA assisted cooperating agencies and organizations with the development of their own specific Emergency and Crisis
Management Plans, and organized a number of activities for the purpose of achieving crisis planning alignment.
• Cooperation with HCAA/ATC and Eurocontrol continued in 2010 within the effort to establish a fully functional
Collaborative Decision Making (CDM) system for airport users, aiming to develop with the HCAA a Departure Manager
tool, a function foreseen in the first steps of the Single European Sky programme. Within this context, AIA also
installed its CDM application at Heraklion and Rhodes International Airports, within the framework of its excellent
cooperation with the HCAA.
• AIA adopted the new EU legislative framework establishing common basic security rules at all European airports (EU
Regulation 185/2010), in a joint effort of all third parties, airlines and state entities operating at AIA.
Airport Marketing & Pricing
Aeronautical pricing and airline support programmes are key drivers for AIA’s aeronautical development strategy,
especially in the adverse macroeconomic and industry specific conditions faced in the course of 2010:
• Clearly demonstrating its active engagement in supporting its airlines–partners during these critical times and in
helping them reduce considerably their operating costs, AIA maintained during 2010, for a second consecutive year,
all charges unchanged without any inflationary adjustments, while the Persons with Reduced Mobility (PRM) charge
was reduced by 4% to the level of 0.75€ per departing passenger.
Financial Statements as at 31 December 2010 (Amounts in Euros unless otherwise stated) Page 4 of 51
