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During 2011, delays of over 15 minutes affected Reactionary reasons explained 38.48% of delayed
18.4% of all departing flights stabilizing overall departures. Besides reactionary reasons, the
punctuality at the same level as 2010 (18.5%). primary reasons for delayed departures for the
Delayed domestic scheduled passenger services, year 2011 were:
from 11.5% in 2010, reached 13.7% in 2011,
while the percentage of delayed European and • “Air Traffic Flow Management” with 22.95%
intercontinental departures was 20.2% and 21.6%
respectively. The average delay time of departing • “Restriction at Airport of Departure” with 8.32%
flights was 51 minutes, compared to 46 in 2010,
with the increased delays of intercontinental • “Technical and Aircraft Equipment” with 6.35%,
flights largely contributing to this result (average while only 0.86% of the delayed departures were
delay time 64 minutes); on the other hand, attributed to “Airport Facilities”.
domestic scheduled passenger services had an
average delay time of 48 minutes (compared to 40 Considering all departing flights, the average delay
minutes in 2010). minutes per movement for 2011 was 12:19 mm:ss.
This result signifies a considerable improvement
A number of special factors affected punctuality compared to previous years when the average
in the course of 2011. September and October delay per movement ranged between 16-17
were the months with the highest share of minutes, the main reason being the improved
delayed departing flights (34.95% and 33.39% punctuality performance of the home carriers.
respectively), due to ATC staff cuts which resulted
in ATFM regulations for Athens airport; the
average delay times were 61 and 79 minutes.
Repeated industrial actions also had an impact on
flight delays throughout the year.

100,000 Departure Traffic & Average Delay per Movement 20
90,000 for Passenger & Cargo Services 18
80,000 16
70,000 17 16 14
60,000 16 12 12
12 10
Departure Movements 8
Delay Minutes per Movement87,6086
92,001 88,958 96,010 79,044 4
2
0

2007 2008 2009 2010 2011

MVT Passenger Services Delay / MVT
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